Frequently Asked Questions

Question: How do I reset my password?

Answer: There are no individual user accounts, therefore, there are no passwords to reset.

 

> There IS however one password protected page on the site: the resident document page. It prompts for a password when you open the page.

There is only one shared resident password for this page. Once the password is entered, you can view the protected resident documents.

This password only affects this page. Every other page on the entire site is available to everyone.

Tip: Select the save password option on your computer or phone for this resident password to avoid entering it again.

 

Question: How do I get the shared resident password for the resident document page?

Answer: Contact the front office. Once you get this password, save it.

Please note, as stated above, this password is only necessary for the resident documents page. All other pages and all other documents on the site are open and available to everyone.